US: (+1)5402106750

UK: (+44)1704 579800



By accessing and using the PlasmaPen™ website you accept the contents of this Agreement. If you do not agree to the Terms and Conditions of Use for this service, you may not use the PlasmaPen™ website.

We may modify this Agreement at anytime. Any modifications made to this Agreement will be effective immediately upon posting on the site. By accessing the PlasmaPen™ website you agree to be bound by the Terms and Conditions of Use posted on the site at the time of your access or use. You agree to review the Terms and Conditions of Use posted on the PlasmaPen™ website each time you use the PlasmaPen™ website so that you are aware of any modifications made to this Agreement. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently the PlasmaPen™ website, or any part thereof, with or without notice.

The PlasmaPen™ website should not be used for emergency or urgent medical issues that require immediate medical attention. In a medical emergency, dial 911 (in the United States) or call or seek care with your local emergency services provider or Emergency Room.

The PlasmaPen™ website is provided by PlasmaPen™ to improve the health care of its members. The website allows members to discuss health issues for free with medical doctors. From the PlasmaPen™ website a member or user can set up and communicate with a doctor on many health issues. Upon connecting with a doctor(s), the doctor(s) will provide medical information on the information that you provide to them. The information provided is to assist you in making a medical decision and should not be used for self-diagnosis or treatment, or as a substitute for professional medical advice from your primary care doctor.

The general information provided on the PlasmaPen™ website is not a substitute for the advice of your personal physician or other qualified health care professional. Always seek the advice of your physician or other qualified health care professional with any questions you may have regarding your medical symptoms or a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or heard on the PlasmaPen™ medical website.

While PlasmaPen™ strives through this medium to provide access to medical information from healthcare professionals, PlasmaPen™ makes no warranties or representations as to the reliability, accuracy, timeliness, usefulness, adequacy or suitability of the information provider to you by the doctors. PlasmaPen™ does not assume any liability for any information, omissions, or inaccuracies in the information that you may receive from the doctor(s). Your use of the PlasmaPen™ website is considered to be a request by you to discuss your medical situation with a doctor online.

No physician-patient relationship is created through the use of this website. Also, because information transmitted over the Internet or by e-mail may not be secure and may be viewable or accessible by third-parties, PlasmaPen™ cannot guarantee the privacy or security of information you choose to submit to doctor(s) through this website. In consideration of being allowed to use the PlasmaPen™ website, you agree that the following actions shall constitute a material breach of these Terms and Conditions of Use:

  • Signing on as another person without the permission of the authorized member/user
  • Transmitting material that infringes or violates the intellectual property rights of others or the privacy or publicity rights of others
  • Transmitting material that is unlawful, obscene, defamatory, predatory of minors, threatening, harassing, abusive, slanderous, or hateful to any person or entity as determined by PlasmaPen™ in its sole discretion
  • Using the PlasmaPen™ website in a way that is intended to harm, or a reasonable person would understand would likely result in harm, to the user or others
  • Collecting information about others, including email addresses
  • Intentionally distributing viruses or other harmful computer code

You agree, at your own expense, to indemnify, defend and hold harmless PlasmaPen™ and its representatives, and agents, against any claim, suit, action or other proceeding against PlasmaPen™, its representatives and agents, by a third party, to the extent that such claim, suit, action or other proceeding is based on or arises in connection with your use of the website, or any links on the website, including, but not limited to: (i) your use or someone using your computer’s use of the website; (ii) a violation of the terms set forth in this document by you or anyone using your computer or password; (iv) a claim that any use of the website by you or someone using your computer or password infringes any intellectual property right of any third party, is libelous or defamatory, or otherwise results in injury or damage to any third party; (v) any deletions, additions, insertions or alterations to, or any unauthorized use of, the website by you or someone using your computer or password; (vi) any misrepresentation or breach of representation or warranty made by you contained herein: or (vii) any breach of any covenant or agreement to be performed by you hereunder. You agree to pay any and all costs, damages and expenses, including, but not limited to, reasonable attorneys’ fees and costs awarded against or otherwise incurred by or in connection with or arising from any such claim, suit, action or proceeding attributable to any such claim.

The terms of this Legal Statement shall be governed by, and construed in accordance with, the laws of the State of Virginia applicable to contracts made and to be fully performed in such State without reference to principles of conflict of laws. The user of this website agrees that by using this web they submit to the jurisdiction of the Supreme Court of the State of Virginia for the enforcement of the terms of this Legal and Privacy Statement and any disputes related to same and agrees to service of process by mail.

PlasmaPen™ expressly reserves the right, in its sole discretion, to terminate a user’s access to any interactive services and/or to any or all other areas of the Websites due to any act that would constitute a violation of these Terms and Conditions of Use.

Speak to One of Our Plasma Pen™ Experts Today

Get in touch with the team at Plasma Pen™ by sending us a message through our form. Our expert team is on hand to assist with any questions that you or your clients may have about our devices and treatments.

In the meantime, please see our FAQs Page to learn about many of the common questions that we receive from clients & patients.



What is a Plasma Pen?

The Plasma Pen is a non-invasive, skin rejuvenating device used to treat a variety of different skin disorders such as wrinkles and lines, stretch marks and acne scars, to name a few.

Do you offer finance?

Yes! We work alongside several providers in the United Kingdom, United States, and Australia. For more streamlined payment plans, we also offer global support via GoCardless which provides an opportunity to pay via Direct Debit payments (subject to a deposit).

How do Plasma Pens work?

Plasma Pen devices discharge low-frequency plasma energy to small areas of the skin. The process breaks down proteins in the skin, encourages tissue regeneration by stimulating fibroblast activity in the dermis and collagen production resulting in tissue contraction (tightening).

Are Plasma Pens safe?

Plasma Pen treatments are non- invasive with minimal downtime in comparison to surgical, cosmetic procedures. However, not all devices on the market are safe to use as many are simply cheap copies of genuine plasma devices which were intended for spot/mole removal procedures. It’s important to review and understand the difference between genuine and fake devices as the outcome and risks can be catastrophic and lead to skin discoloration, and/or scarring. With Plasma Pen by Louise Walsh is a trusted, you know you are getting a trusted, genuine Plasma device with proven results.

Can I trade in an old pen?

Yes! If you wish to upgrade your current device, we can provide you with the opportunity to trade-in your old device at a discounted price for one of our range of superior devices.

Do you offer training support or training?

We have a dedicated team supporting both new and pre-existing students with the training and ongoing support they require. Each student is also given lifetime access to our online student portal. Visit the academy here to get started.


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