Terms & Conditions
TERMS AND CONDITIONS OF USE:
1. Introduction
Welcome to Plasmapen by Louise Walsh. By accessing or using our website, you agree to comply with and be bound by these terms and conditions. Please read them carefully.
2. Intellectual Property Rights
All content on this website, including text, graphics, logos, and images, is the property of Plasmapen Ltd and is protected by copyright and trademark laws.
3. Use of Our Website
You may use our website for lawful purposes only. You must not use our site in any way that may cause damage to the site or impairment of the availability or accessibility of the site.
4. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your account information and restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
5. Product Descriptions
Plasmapen Ltd attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
6. Limitation of Liability
Plasmapen Ltd will not be liable for any damages arising from the use of our website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
7. Indemnification
You agree to indemnify and hold Plasmapen Ltd harmless from any claim or demand, including reasonable attorney fees, made by any third party due to or arising out of your use of our website.
8. Modifications
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the modified terms.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom and United States of America, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
10. Refund and Returns Policy
We offer a ‘cooling off period’ during which you can receive a full refund for equipment returned within 7 days of purchase, provided it is unused and in its original packaging. Returns must be made at your own expense.
If you request a refund after completing training, a 50% deduction will be applied to cover training and restocking fees. All refund requests must be made through our customer service team at [Contact Information], accompanied by proof of purchase.
Refunds will be processed using the original payment method. For further inquiries regarding our refund and returns policy, feel free to contact us.
11. Contact Information
For any questions or concerns regarding these terms, please contact us at support@plasmapen.com
Speak to One of Our Plasma Pen™ Experts Today
Get in touch with the team at Plasma Pen™ by sending us a message through our form. Our expert team is on hand to assist with any questions that you or your clients may have about our devices and treatments.
In the meantime, please see our FAQs Page to learn about many of the common questions that we receive from clients & patients.
OUR HAPPY CUSTOMERS
★★★★★
“The PlasmaPens are high quality equipment and the company has an exceptional product line to support healing and optimize client results which is extremely important. Student education and support is above and beyond any other I have experienced in the 19 years I have been in the beauty business.”
★★★★★
“#1 Plasma Pen™ in the world…I cannot say enough about the quality of education and support that I have received! I received a business in a box! Don’t waste your money on a cheap pen and expensive education; go for quality right off the bat. My business is booming since taking both the Foundation and Advanced course.”
★★★★★
“I would highly recommend Louise Walsh Plasma Pen™ treatments. The professional and knowledgeable trainers are first class. Everything was clearly explained and pain free. I’m delighted with the results and looking forward to my next treatment. It has made a huge difference to my eyes. The home care pack was brilliant too.”
★★★★★
“Fantastic customer service and support from start to finish and beyond. Quick delivery for products and the team always respond to my questions quickly!”
★★★★★
“I was lucky to be a model twice for a training day in Leamington spa with the very lovely Julie. Throughout the plasma treatments I felt comfortable and safe, and Julie guided her students with a calm, confident manner. I was thrilled with the treatment and results”
★★★★★
“I absolutely love my Plasma Pen™ and the treatments it delivers. I have many happy clients and the ladies in the office are very helpful if you need any help at all. Thank you Plasma Pen™ and Louise Walsh!”
FAQ
What is a Plasma Pen?
The Plasma Pen is a non-invasive, skin rejuvenating device used to treat a variety of different skin disorders such as wrinkles and lines, stretch marks and acne scars, to name a few.
Do you offer finance?
Yes! We work alongside several providers in the United Kingdom, United States, and Australia. For more streamlined payment plans, we also offer global support via GoCardless which provides an opportunity to pay via Direct Debit payments (subject to a deposit).
How do Plasma Pens work?
Plasma Pen devices discharge low-frequency plasma energy to small areas of the skin. The process breaks down proteins in the skin, encourages tissue regeneration by stimulating fibroblast activity in the dermis and collagen production resulting in tissue contraction (tightening).
Are Plasma Pens safe?
Plasma Pen treatments are non- invasive with minimal downtime in comparison to surgical, cosmetic procedures. However, not all devices on the market are safe to use as many are simply cheap copies of genuine plasma devices which were intended for spot/mole removal procedures. It’s important to review and understand the difference between genuine and fake devices as the outcome and risks can be catastrophic and lead to skin discoloration, and/or scarring. With Plasma Pen by Louise Walsh is a trusted, you know you are getting a trusted, genuine Plasma device with proven results.
Can I trade in an old pen?
Yes! If you wish to upgrade your current device, we can provide you with the opportunity to trade-in your old device at a discounted price for one of our range of superior devices.
Do you offer training support or training?
We have a dedicated team supporting both new and pre-existing students with the training and ongoing support they require. Each student is also given lifetime access to our online student portal. Visit the academy here to get started.
