Refund and Returns Policy
Returns, Refunds & Cancellation Policy
All training fees, deposits and purchases of products and/or equipment are non-refundable and non-transferable. Refunds are not provided under any circumstances, no exceptions. Training confirmation and detailed course information will be sent to email address. Customer waives the right to “chargeback” their credit card(s).
Customers who purchase from Plasma Pen™ acknowledge and agree to the following:
“I fully understand the agreement and authorize the amount listed on my receipt (add additional training seats, extended warranty & applicable sales tax) to be charged to my credit card. Credit card charges will appear from Plasma Pen™.”
FAQ
What is a Plasma Pen?
The Plasma Pen is a non-invasive, skin rejuvenating device used to treat a variety of different skin disorders such as wrinkles and lines, stretch marks and acne scars, to name a few.
Do you offer finance?
Yes! We work alongside several providers in the United Kingdom, United States, and Australia. For more streamlined payment plans, we also offer global support via GoCardless which provides an opportunity to pay via Direct Debit payments (subject to a deposit).
How do Plasma Pens work?
Plasma Pen devices discharge low-frequency plasma energy to small areas of the skin. The process breaks down proteins in the skin, encourages tissue regeneration by stimulating fibroblast activity in the dermis and collagen production resulting in tissue contraction (tightening).
Are Plasma Pens safe?
Plasma Pen treatments are non- invasive with minimal downtime in comparison to surgical, cosmetic procedures. However, not all devices on the market are safe to use as many are simply cheap copies of genuine plasma devices which were intended for spot/mole removal procedures. It’s important to review and understand the difference between genuine and fake devices as the outcome and risks can be catastrophic and lead to skin discoloration, and/or scarring. With Plasma Pen by Louise Walsh is a trusted, you know you are getting a trusted, genuine Plasma device with proven results.
Can I trade in an old pen?
Yes! If you wish to upgrade your current device, we can provide you with the opportunity to trade-in your old device at a discounted price for one of our range of superior devices.
Do you offer training support or training?
We have a dedicated team supporting both new and pre-existing students with the training and ongoing support they require. Each student is also given lifetime access to our online student portal. Visit the academy here to get started.
